Friday, May 1, 2020


Here is an update on the situation at the IRS.

The IRS has recalled certain employees back to previously closed IRS offices to handle what it calls “mission-critical functions” . These employees will open mail that has been held for weeks, process paper tax returns that may offer refunds to taxpayers, work on returns with refundable credits, answer taxpayers' questions on the toll-free lines and perform “Income Verification Express Service” and certain lien/levy functions. 

There is no indication of how many employees have returned or which phone lines are now available and for what hours.

So, paper returns will be begin to be processed again.  But at a much slower pace than in normal times.


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