I have received several emails from clients asking about their 2019 refunds and 2020 stimulus payments, and I expect many taxpayers have similar questions. So here are the answers.
(1) The offices of the Internal Revenue Service were closed at the end of March due to the pandemic. Mail sent to the IRS was not opened and manual returns were not processed. As a result, refunds requested on manual returns were not issued. The Service reopened its offices on April 27 and called back some employees to handle what it called “mission-critical functions” such as opening the piles of mail and processing manual returns. However, subsequent virus-related issues indicate that the delay in processing returns, current and amended, and issuing refunds will continue.